Date Of Posting: May 14, 2023
Company Name: BPO Client in Pune / Bangalore
Domain: Human Resources
Location: Pune / Bangalore
Eligibility: Graduate with 12+ yrs of work experience with (8+ yrs in HR)

Job Description:

Looking for Transformation Consultant for our KPO Client in Pune / Bangalore.

Digital Transformation Services(DTS), a relatively new and vibrant unit within Infosys BPM brings together a set of cutting edge practices,
solutions and frameworks to transform business processes that are digitally enabled, integrated by industry, augmented with analytics
and automation, and delivered with increased agility and greater speed.

t’s about re-imagination of existing business processes and creation of New Services to help customers navigate their Digital Journeys
through a combination of Analytics, Machine Learning, AI, Intelligent Automation and deep domain expertise to drive ‘I mpactful’
experience and effectiveness.

The role is of a Lead / Principal Consultant  HRO – Digital Transformation Services. The role assists clients to determine their business issues and
recommend solutions to drive business value. It uses in-depth digital consulting skills and domain knowledge aligned to business
objectives, processes, measurements and tools to analyze client business challenges, formulate hypotheses and test conclusions to
determine appropriate solutions.

You should have

• Hire 2 Retire domain knowledge – In depth knowledge of HRO processes with a 50% coverage across value chain (EDM, Payroll, L&D, Talent Acquisition, Comp & Benefits, Performance and Goal Management, HR Helpdesk, Payroll setup etc.). Additional experience of HR Shared Services setup is helpful
• Digital tools – Prefer experience around ERP implementation with exposure to a few of the latest HRIT (Ex. SAP, Oracle, Peoplesoft, SuccessFactors, Workday etc.), Process Mining tools (Celonis/ Signavio), Analytics (Tableau/ PowerBI), RPA assessment, Workflow (ServiceNow) etc.
• Transformation experience in H2R – Should have delivered large HRO transformation projects with tangible savings (efficiency) or effectiveness/ experience enhancement
• Client Facing Experience – Should have worked with HRO customers preferably in US, Europe, APAC, and other major markets. Needs to interact directly with the client and help them achieve transformation
• Ability to create custom presentations to client context and conduct client interaction sessions
• Possess strong communication (written and verbal Client interfacing skills) and stakeholder management skills. Ability to drive program management to execute with strong governance/ business cadence
• Ability to build teams’ business acumen and customer orientation. Would need to lead a team of Associate Consultants and mentor them to perform in their roles and responsibilities
• Experience in document and collateral creation, case study preparation for stakeholders and to update the knowledge repository
• Conduct Client meetings/presentations/ Workshops for senior stakeholders

Package ( CTC offered ): 30-35 lacs
Email ID: The Apply Now Button Below does not works Plz click the following to send CV suneet@smartservicez.com

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Date Of Posting: March 13, 2023
Company Name: Multiple KPO Clients in Pune
Domain: Accounts
Location: Pune
Eligibility:
* B.Com Grads with 2+ yrs of Exp in General Accounting / Intercompany Reconciliation / Fixed Asset Accounting
* Knowledge of SAP
* Work Exp in Shared Service / BPO / KPO
* Open to work in NIGHT SHIFTS
* This is not Work From Home

Job Description:

• Posting Journal Entry in Appropriate Ledgers
• Fixed Assets Accounting
• Intercompany Accounting
• Periodic Closing of Ledgers
• Reconciliation of Books of Account
• Preparation of Balance Sheet and Profit / Loss Account

Package ( CTC offered ): 3.7 - 5.25 lpa + variables
Email ID: Plz Click Preeti@smartservicez.com to send CV

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Date Of Posting: November 28, 2022
Company Name: BPO Client in Pune
Domain: Human Resources
Location: Pune
Eligibility: Graduates with 10+ yrs of work exp in HR with at least 6+ yrs in Business Partner role in a Shared Services Environment

Job Description:

Analytics and Reporting :
Directs the HR reporting format for corporate and business that focuses on HR issues, opportunities, development plans and achievements within agree formats and timescales. Help design a HR dashboard to capture and highlight key statistics on a period basis as required by the unit. in order to communicate regularly with the stakeholders the people health of the unit.

Business Solutions :
Evaluates the key business trends and dialogues with business heads on people challenges in business direction. Creates solutions/approaches to provide people solutions for business. Drives the solutions to desired outcomes and continuously monitors its effectiveness

BU HR solutions :
Provides direction to Manager HR in analyzing the key changes required in HR initiatives to have maximum people impact. Evaluates the options provided and guides Manager HR to arrive at an optimum solution.

Employee governance and welfare :
Monitors compliance to labor laws across geographies and ensures adherence IN ORDER to drive compliance

Employee engagement :
Provides direction to design employee engagement practices which create a positive work environment and facilitate employee to perform to the best of their ability. Provide feedback from the ground (employee pulse) to COEs, participate and influence in org level engagement activities in order to drive engagement at org level and across the units consistently.

Employee Development :
Designs and drives the Employee development initiatives (like high performer development, succession planning, competency development, promotion/progression etc) to align to business outcomes. Check and review the JD`s and competencies in order to ensure the right gap identification.

Compensation & benefits management :
Creates unit specific Reward schemes to drive the reward philosophy. Continuously monitors its effectiveness and takes corrective action where required.

Performance Management :
Drives the performance management system to align to business needs in addition to people needs.

Hiring :
Design and institutionalize a process for identification and training of interview panels as per recruitment compliance guidelines. Provide analysis and reports to the unit mgmt on recruitment progress, statistics and achievement against targets. participate in org level and unit level recruitment drives.

Package ( CTC offered ): upto 20 lpa fixed + var
Email ID: Suneet@smartservicez.com

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Date Of Posting: November 24, 2022
Company Name: KPO Client in Pune / Bangalore
Domain: Digital Transformation
Location: Pune / Bangalore
Eligibility: Graduates with certification in supply chain or
MBA or Masters in supply chain would be an added advantage.
1.14+ years of overall experience, with hands on experience in driving transformative consulting projects with exposure to business process services industry would be preferred.
2.Strong Consulting and program management skills and demonstrated experience in managing teams across functions and geographies
3. Domain Expertise: Supply Chain, Order management, logistics, inventory management

Job Description:

Principal Consultant/Lead Consultant- Digital Transformation Service

The role assists clients to determine their business issues and recommend solutions to drive business value. It uses in-depth consulting skills and business knowledge aligned to business objectives, processes, measurements and tools to analyze client business challenges, formulate hypotheses and test conclusions to determine appropriate solutions. Work proactively with Client stakeholders to refine their current business processes or develop a new operating model in line with competitive and market forces.

Lead and participate large-scale transformation projects. Also identify strategic capabilities needed to create and sustain one or more sources of competitive advantage. These capabilities may come in the form of process, information technology, organization enablement, or knowledge. They identify best practices and client performance gaps, if any. Use tools to identify, align, and change the factors that affect performance, stability, and teaming and develop comprehensive transformation recommendations.

JD

• Lead and manage large and complex Innovation & Transformation engagements in understanding ‘as is’ business processes, design ‘to-be’ processes, analyze/ capture client requirements and pain areas by conducting workshops if necessary, perform fit gap analysis, carry out benchmarking studies, resolve complex requirements. IN ORDER TO develop diagnostic report, benchmark report, process documents, fit gap analysis documentation, requirements documents.
• Participate in client meetings, engage with senior level stakeholders effectively in a dialogue, review the alternative options, approach along with the pros and cons including risks IN ORDER TO define and develop an optimal option for the customer. Develop real world solutions to resolve client business needs.
• Executing the transformation project, closely work with IT, Clients, and operations during testing, migration, cut over, go live and provide process support for post implementation.
• Regular updates to management on the progress , Issues , Concerns and Risks to the management team
• Develop methodologies to support transformation projects, creates tools, templates, frameworks and other knowledge artifacts in order to increase our market credibility/ differentiation and ability to re-use the same
• Develop and articulate proof of concept for clients including strategy, scope, staffing, engagement setup and execution and also supervise transformation projects.

Package ( CTC offered ): upto 32 lpa
Email ID: Suneet@smartservicez.com

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